http://prescriptions.blogs.nytimes.com/2010/10/18/more-trouble-with-tylenol/?ref=business
Summary: McNeil Consumer HealthCare unit of Johnson & Johnson recollected 128,000 bottles of eight-hour caplets of Tylenol. Consumers had complained of the musty odor in the Tylenol and the company now advises people to not use the caplets during the recollection. The company now closed the Fort Washington plant momentarily for an upgrade. The closure will render a six hundred million dollars lost. This is not the first time consumers have complained; consumers had said it caused stomach problems such as vomiting, but it will not cause permanent damage. People looking for a refund or replacement coupon can call - 888-222-6026- or visit http://www.tylenol.com./
Connection(s): This article is connected to Chapter 11 in various ways. The main connection is that Tylenol is a product of a merchandising business owned by McNeil Consumer HealthCare. McNeil takes Tylenol products and sells them for a profit to wholesalers in bulk who then transports it and sells it many different retailers. The retailers then sells them to people like me, the consumers. Another connection related to Chapter 11 is that the company (McNeil) is allowing refunds or replacement coupons for consumers, which is another topic we learned. Since Tylenol is allowing refunds, it assures that they guarantee customer satisfaction. Therefore, this article is clearly related to Chapter 11 because it correlates with merchandising businesses and refund policies.
Reflection(s): Since Tylenol is a widely used North American drug, it can, in many ways, affect people who is a residential of North America. From what I read, people had complained of stomachaches and vomits, and this is not something I would even want to experience. In fact, I had used Tylenol since I was small, and it has never affected me negatively, but always made me feel better afterward. Now, I have some doubt about it, but will still you it regardless until something happens to me, then it would be my turn to complain. Personally, I think that McNeil did the right thing by allowing refunds because if it didn't, then people would be mad and look for alternatives products such as Dimetapp to relieve their pain.
